Is trust an issue when it comes to Arab startups? [Poll Results]

In the latest poll on StartUpArabia, the question to the readers was:
Is trust an issue for you when it comes to Arab startups?

The result of reader voting came out as follows:

Poll results - Trust

Out of 59 readers who responded to the poll:
41% of them think there is definitely an issue of trust when it comes to Arab startups
32% say it is sometimes an issue for them
8% responded that it wasn’t an issue at all
– and the remaining 19% thought the question was irrelevant

Even though the reasons every person may have vary, and even though not everyone might agree with all the points mentioned in Qwaider’s guest post here detailing why he doesn’t trust Arab online services, it’s obviously an issue that Arab startups have to tackle seriously.

Why I Don’t Trust Arab Online Services

This guest blog is by Qwaider of Memories Documented.

I just can’t get my self to trust the Arab online services for many reasons. They’re emerging, they’re growing, but this one area that I fear that I’m never going to venture to.

And here is why…

Privacy
Privacy is the next big buzzword that you’re going to be hearing about from now on. It will by synonymous with security and is a great concern for great deal of researchers and experts mainly because the world as we see it today. Is going to continue to morph to depend more on alternate methods of identity. With Privacy as it’s cornerstone. Someone who has your information has the ability to steal your identity. Which will be catastrophic in the future. But that’s not all.

Lets face it, for Hotmail, I’m just a figure, no one is going to be interested in what I have in my inbox. But I sadly can’t say the same about Arabic services… That’s just the way it is. All you have to do is cross the wrong people. Who may not even be the decision makers or the admins themselves but they know a friend of a friend of their girlfriend, and now …. they know everything about you.

When I establish an account at Google, Facebook or even my space. I know that my private information is going to continue to be my private information. Someone accessing it illegitimately might be subject to very harsh disciplinary actions, and might do jail time.

I can’t feel the same about my information on ANY Arabic social or online server. So I stay away.

Quality
The Quality of a service that is pumping millions into their online presence is something you can feel. Even though the services grow and prosper. Their quality usually gets better as economies of scale starts kicking in. Sadly, this is not the case for Arabic online services and the results are disappointing.

Accountability
When something goes wrong. I know where to go to normally when dealing with an international company. I deal with a company and not an individual. So I know that even if someone is not there, things will still function. But sadly that’s not the case with Arab online services where accountability is really not that clear, and knowing people is the only way to get things done.

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Is trust an issue for you when it comes to Arab startups? [Poll]

A new poll has gone live on StartUpArabia, you can find it on the first sidebar on the right or vote straight from this post.

This poll addresses the question of trust, and it asks:
Is trust an issue for you when it comes to Arab startups?

Is is an issue for you? Do you think trust is a bigger issue when it comes to Arab startups? Do you as a user need a bit more assurance from Arab startups for them to earn your trust?

What do you think?

Feel free to further expand on your response in the comments section of this post.